Sectors

Consumer / General Public

Documented social engineering incidents targeting the consumer / general public sector, sourced and fact-checked.


38 Cases
Documented

UK council car park QR code scams (2024 to 2026)

Fake QR stickers on UK council parking machines sent drivers to cloned payment sites. 123 of 373 councils were hit in a year. How it works, who's behind it.

Incident 2024Read →
Documented

Standard Bank teen loses R438,900 education fund to a 'safe account' call (2026)

A caller posing as Standard Bank got an 18-year-old to move her R438,900 education fund to a 'safe' account in 20 minutes. What happened and what's disputed.

Incident 2026Read →
Documented

Unpaid toll text scams across the US (2024 to 2025)

Texts about unpaid tolls copied E-ZPass, SunPass and more to steal card details across the US in 2024 and 2025. How the scam works and how to check a toll text.

Incident 2024Read →
Documented

Singapore police impersonation scam: "Jane" loses S$1.2M (2024 to 2025)

Fake Anti-Scam Centre and police officers convinced a Singapore finance worker she was a suspect, then took S$1.2M through transfers and cash handoffs.

Incident 2024Read →
Documented

Singapore PM deepfake Zoom scam: businessman loses S$4.9M (2026)

A Singapore businessman sent at least S$4.9M after a fake Zoom "government meeting" built from real footage of PM Lawrence Wong and other officials.

Incident 2026Read →
Documented

Southern California Edison Utility Disconnection Threat Scam (2025)

SCE reported $131,464 collected by scammers across its 2025 customer fraud complaints. Its warnings describe immediate-disconnection and meter-removal threats as examples of utility impersonation, not as the proven mechanism behind every reported loss.

Incident 2024Read →
Documented

Costa Rica Sweepstakes Call Center: VOIP-Spoofed Government Impersonation Bilks Hundreds of Elderly Victims of $4M+

A Costa Rica-based telemarketing ringleader used VOIP-spoofed Washington D.C. caller ID and fake government-official personas to convince hundreds of mostly elderly U.S. victims they had won sweepstakes prizes, bilking them of over $4 million before advance-fee "taxes and fees" demands. The lead defendant was convicted at trial in 2024 and sentenced to over 15 years in 2025.

Incident 2014Read →
Documented

Dubai scam compound takedown: 276 arrests, six charged in San Diego (2026)

Dubai Police raided nine pig butchering centres and arrested 275, and San Diego charged six alleged scam-compound managers and recruiters. What is known.

Incident 2026Read →
Documented

P&G's 'Bad Hair Day': Dumpster-Diving Corporate Espionage on Unilever's Hair-Care Business

P&G-hired competitive-intelligence contractors obtained confidential Unilever hair-care information from discarded garbage before P&G self-disclosed the operation, fired three employees, and settled with Unilever in September 2001.

Incident 2000Read →
Documented

The Saskatchewan "AI grandparent scam": what a judge said and what police could prove (2025 to 2026)

A judge called it an AI-driven fraud, but police couldn't confirm voice cloning. How the Saskatchewan grandparent scam worked and how a lawyer's call cracked it.

Incident 2025Read →
Documented

Orlando parking meter QR sticker scam (2025)

Orlando police pulled about 200 fake QR stickers off downtown parking meters in June 2025. How to spot them: white sticker, peels off. No losses confirmed.

Incident 2025Read →
Documented

PG&E Scam (2026): Fake Shutoff Calls That End With a Barcode at the Checkout

In the PG&E scam, a caller claiming to be from the utility threatens to cut the power today. Then a barcode or QR code arrives by text or email, with orders to pay it at a store checkout. By the middle of 2026, PG&E customers had reported more than $211,000 in losses, and the company suspects the barcode trick is part of why.

Incident 2025Read →
Documented

Phantom Hacker Scam (2024): A Fake Bank of America Call Cost a Chicago Stylist $20,000

A Chicago hairstylist lost $20,000 to a Phantom Hacker scam. A caller claiming to be Bank of America said a hacker was draining her account, so she wired her own money to the scammers. His number matched the one on the back of her card. ABC7 Chicago reported the case in January 2025 under the FBI's "Phantom Hacker" label. The $20,000 is her own figure, and none of it has come back.

Incident 2024Read →
Documented

Optus/TPG Telecom OTP-Interception Mobile-Upgrade Vishing Fraud (Sydney, 2023-2024)

A Pakistan national in Sydney allegedly ran a vishing scheme impersonating telecommunications support, using maintenance or upgrade pretexts to obtain SMS one-time PINs and fraudulently buy and reroute high-end phones for offshore resale. The investigation identified more than 100 Australian victims, and investigators allegedly found more than AUD $1 million in cash at his home during the November 2024 operation.

Incident 2023Read →
Documented

Finance minister deepfake ad costs a Bengaluru retiree Rs 6.88 lakh (2026)

A Bengaluru retiree lost Rs 6.88 lakh after a deepfake Facebook ad of India's finance minister pitched a fake SBI-linked scheme. How the scam worked.

Incident 2026Read →
Documented

The New Jersey life insurance "arrears" scam that targeted new widows (2020 to 2021)

An Atlantic City woman called grieving widows posing as a life insurer, demanding gift cards to clear policy "arrears". 17+ victims, $100,000+. How it worked.

Incident 2020Read →
Research/advisory

ScopeCreep: malware built with ChatGPT and hidden in a fake gaming tool (2025)

OpenAI says a Russian-speaking actor used throwaway ChatGPT accounts to build Windows malware, spread as a fake Crosshair-X gaming tool. How it worked.

Incident 2025Read →
Documented

WhatsApp CEO fraud at a former MP's Delhi company: Rs 7.68 crore (2026)

Fraudsters swapped a former MP's number in his company's phone but kept his photo, then ordered Rs 7.68 crore in transfers on WhatsApp. How it worked.

Incident 2026Read →
Documented

Los Cyber: Colombian bank-impersonation vishing ring (2026)

Colombian police say 'Los Cyber' posed as bank fraud staff, got victims to share their phone screens and took COP 1.685 billion from 94 people. 16 charged.

Incident 2025Read →
Documented

Johor Baru retired bank manager loses RM936,000 to a Macau scam (2026)

A retired bank manager in Johor Baru lost RM936,000 after callers posing as an insurer, police and a prosecutor had her move her savings. How Macau scams work.

Incident 2026Read →
Documented

PNC Bank Gold-Conversion Vishing Fraud Targets a NJ Retiree (2024)

A civil complaint alleges that a retired New Jersey man lost $390,000 in two days after a fake Norton/PayPal refund call escalated into a bogus PNC "mistaken deposit" story that induced him to wire savings to a gold dealer and collect the coins in person.

Incident 2024Read →
Research/advisory

OpenClaw prompt injection hidden in contacts, vCards and map pins (2026)

Imperva hid prompt injections behind whitespace in contact names, vCards and WhatsApp pins, making an OpenClaw agent run a script. A lab demo, now patched.

Incident 2026Read →
Documented

India-Based IRS/USCIS Impersonation Call-Center Takedown (U.S. v. HGlobal et al., 61 Charged Parties)

DOJ's first-of-its-kind nationwide takedown charged 61 individuals and entities, including five Ahmedabad, India call-center conglomerates, for an alleged 2012-2016 IRS/USCIS impersonation vishing scheme that threatened over 15,000 U.S. victims with arrest or deportation to obtain payments via prepaid cards and wires.

Incident 2016Read →
Research/advisory

FTC QR code scam alert (2023) and the Texas parking meter stickers

The FTC warned in 2023 about fake QR codes on parking meters and in texts. What it said, the Texas meter stickers behind it, and how to check a code safely.

Incident 2023Read →
Documented

Fake AnyDesk Installer to MetaStealer: search-ms Alternate-ClickFix Attack

A victim searching for the AnyDesk remote-access tool hit a typosquatted site with a fake Cloudflare Turnstile that, instead of the usual ClickFix paste-and-run trick, abused the Windows search-ms protocol to pull a disguised LNK/PDF from an attacker SMB share, ultimately installing an MSI that fingerprinted the host and dropped the MetaStealer infostealer.

Incident 2025Read →
Documented

Fake ChatGPT Download Site (openew[.]app): SEO Poisoning, Malvertising, and an AI-Generated chatgpt.com Redirect Deliver Cross-Platform Infostealers with Wallet-Swap Payload

A convincing fake ChatGPT download site, openew[.]app -- reached in part via an AI-generated fake outage page rendered on a real chatgpt.com/s/ URL -- used malvertising and SEO poisoning to push Windows visitors to a credential-stealing loader and Mac visitors to Odyssey Stealer (an AMOS/Atomic Stealer fork) that also swapped in trojanized Ledger and Trezor wallet apps.

Incident 2026Read →
Research/advisory

FBI PSA241203: how criminals use generative AI in financial fraud (2024)

The FBI's December 2024 warning on AI-enabled fraud: AI text, fake IDs, cloned voices and deepfake video, and what the FBI says to do about each.

Incident 2024Read →
Research/advisory

Brushing 2.0: unsolicited packages with QR codes (FBI, FTC, USPIS, 2025)

In 2025 the FBI, FTC and USPIS warned of unordered packages with QR codes that lead to phishing sites or malware. How the brushing 2.0 scam works.

Incident 2025Read →
Documented

DOJ's $225M USDT pig butchering seizure (2025)

In June 2025 the DOJ filed to forfeit $225.3M in USDT tied to pig butchering scams, after Tether and OKX flagged accounts. What the numbers mean.

Incident 2025Read →
Documented

Grandparent Scam Ring (2024): How a Dominican Call-Center Network Allegedly Used Fake Lawyers, Police, and Couriers

Prosecutors say a grandparent scam run from call centers in the Dominican Republic hit hundreds of elderly Americans and took millions of dollars. One caller played a grandchild under arrest. Then a fake lawyer, police officer, or court clerk took over, and couriers in the US picked up the cash. Sixteen people were charged in 2024. Nothing's been proven in court, and there's no itemized loss total anywhere.

Incident 2019Read →
Documented

Martin Lewis deepfake ad costs a Brighton kitchen fitter £76,000 (2023)

A deepfaked Martin Lewis Facebook ad led to a fake adviser, a Revolut account, £5,000 of savings and £70,000 in loans. How it ran and what exposed it.

Incident 2023Read →
Documented

Caesars Entertainment Breach (2023): A Vendor Help-Desk Call and a Reported $15M Ransom

The Caesars breach began in August 2023, when someone called its outsourced IT help desk, said they were an employee, and got a password reset. Soon after, the Caesars Rewards database was stolen. Caesars reportedly paid about $15 million, but its SEC filing never puts a number on it. A documented incident, attributed to Scattered Spider.

Incident 2023Read →
Documented

US 'mistaken refund' elder fraud ring: 28 charged over $65M (2025)

US prosecutors charged 28 people over an alleged $65M scheme where callers faked refunds to trick seniors into sending cash. How the refund trick works.

Incident 2025Read →
Documented

Citizens Disability SSDI Impersonation/Robocall Scheme

DOJ/FTC alleged that Citizens Disability and subsidiary CD Media made 109 million-plus illegal telemarketing calls, including 25.7 million-plus to Do-Not-Call Registry numbers, using robocalls voiced by "Amber" or "Audrey" that falsely told consumers they were following up on the consumer's own SSDI eligibility inquiry.

Incident 2019Read →
Documented

CRA/RCMP Tax-Scam Vishing Network - Project OCTAVIA (2018-2020)

A long-running, India-based network of call centres impersonated the Canada Revenue Agency and RCMP in mass vishing calls that threatened tens of thousands of Canadians with arrest or deportation over fake tax debts, stealing tens of millions of dollars before RCMP's Project OCTAVIA and Indian police raids on roughly 39-40 call centres, plus Canadian money-mule prosecutions, disrupted the operation.

Incident 2014Read →
Documented

Austin pig butchering scam: $1.4M lost, courier caught in a sting (2026)

An Austin man lost $1,408,850 to a fake DAIQ crypto platform found on LINE. A staged $40,000 handoff led police to a 34-year-old courier. How it worked.

Incident 2025Read →
Documented

Ghana AI romance scam network: $8M+ from elderly Americans (2023 to 2025)

Prosecutors allege a Ghana-based network used fake female personas, AI video and inheritance stories to take $8M+ from 80+ elderly Americans.

Incident 2023Read →
Documented

Ohio AI romance scam: Ghanaian twins charged over $15M (2026)

Prosecutors allege Ghanaian twins used fake female personas and AI video to take $15M+ from 130+ older Americans. What is alleged and what isn't known.

Incident 2024Read →
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