Social Engineering Examples

Pretexting Examples: 28 Real Impersonation Attacks

Pretexting is the invented scenario that makes any of the other techniques work - as in the Hewlett-Packard boardroom spying scandal, Kevin Mitnick posing as Novell tech support to steal NetWare source code, and the Clorox and Cognizant help-desk breach - where an attacker poses as a journalist, an auditor, a new hire, or a vendor to extract information or access under a false identity. These 28 cases span corporate espionage, elder fraud, and impersonation schemes that unfolded over weeks rather than a single call or email.


28 Cases
PA
Confirmed

Gen. Wesley Clark Phone Records Pretexting Incident (2005-2006)

A blogger paid $89.95 to an online data broker (CellTolls.com) to buy retired Gen. Wesley Clark's cell-phone call log obtained via carrier pretexting.

Incident 2005Read →
PA
Confirmed

Susie Wiles AI Voice Impersonation via Hacked Contact List (2025)

An unidentified impersonator used an AI-cloned voice and a hacked personal-contacts list to pose as White House Chief of Staff Susie Wiles.

Incident 2025Read →
PA
Confirmed

Shred-It and Iron Mountain Pay $1.1 Million to Settle GSA Shredding False Claims Act Whistleblower Suit (2013)

A Pennsylvania shredding-business owner's 2010 qui tam suit alleged that Shred-It, Iron Mountain.

Incident 2013Read →
PA
Confirmed

Southern California Edison Utility Disconnection Threat Scam (2025)

Scammers impersonating Southern California Edison used real-time-negotiated "pay now or we shut off your power in 30 minutes" phone and in-person threats.

Incident 2024Read →
PA
Confirmed $3.8M

Singapore Businessman Loses S$4.9 Million to Deepfake Zoom Call Impersonating PM Lawrence Wong

A Singaporean businessman transferred at least S$4.9 million after WhatsApp and email lures citing the Strait of Hormuz crisis drew him into a deepfake.

Incident 2026Read →
PA
Confirmed

Roger Roger's Costa Rica Sweepstakes Call Center: VOIP-Spoofed Government Impersonation Bilks Hundreds of Elderly Victims of $4M+

Costa Rica-based ringleader Roger Roger used spoofed government caller ID to convince hundreds of elderly victims they had won sweepstakes prizes.

Incident 2014Read →
PA
Confirmed

San Diego Coordinated Takedown of Pig-Butchering Scam Compounds: Ko Thet Company, Sanduo Group, Giant Company (2026)

A joint FBI-Dubai Police-Chinese MPS-Royal Thai Police operation arrested 276+ people and dismantled 9 pig-butchering scam compounds abroad.

Incident 2026Read →
PA
Confirmed

PG&E Utility Shutoff Barcode/QR Payment Scam

Scammers impersonating PG&E threaten customers and small businesses with immediate service disconnection.

Incident 2025Read →
PA
Confirmed $20K

Phantom Hacker Scam: Milan Jackson / Bank of America Impersonation (Chicago, 2024-2025)

A Chicago hairstylist wired $20,000 of her own money to scammers after a caller impersonating Bank of America.

Incident 2024Read →
PA
Confirmed

Kevin Mitnick's Pretexting of Novell Tech Support (NetWare Source Code Theft)

Fugitive hacker Kevin Mitnick impersonated a vacationing Novell employee on a "top-secret" project.

Incident 1993Read →
PA
Confirmed $100K

New Jersey Life-Insurance-Beneficiary Pretexting of Elderly Widows/Widowers

An Atlantic City woman posed as a life-insurance/retirement-benefit representative on burner-phone calls to recently widowed elderly victims.

Incident 2020Read →
PA
Confirmed

Single Operator Weaponizes Claude Code and GPT-4.1 to Breach Nine Mexican Government Agencies

A lone, unidentified hacker jailbroke Anthropic's Claude Code coding agent with a fake "authorized bug bounty/pentest" pretext and paired it.

Incident 2025Read →
PA
Confirmed $390K

Jeffrey Maas PNC Bank Gold-Conversion Vishing Fraud (West Orange, NJ, 2024)

A retired New Jersey man lost $390,000 in two days after a fake Norton/PayPal refund call escalated into a bogus PNC "mistaken deposit" story that had him.

Incident 2024Read →
PA
Confirmed

iSpoof Caller-ID Spoofing-as-a-Service Platform (Tejay Fletcher)

Tejay Fletcher founded and ran iSpoof, a Bitcoin-subscription caller-ID spoofing and OTP-interception platform that let fraudsters impersonate bank.

Incident 2020Read →
PA
Confirmed

Hewlett-Packard Boardroom "Pretexting" Spying Scandal (2006)

To unmask a boardroom leaker, HP's leak investigators and their hired data brokers impersonated directors and journalists to trick phone carriers.

Incident 2005Read →
PA
Confirmed

GTIG Discloses PROMPTFLUX: First "Just-in-Time" Self-Obfuscating AI Malware Using the Gemini API

Google's Threat Intelligence Group disclosed PROMPTFLUX, a VBScript dropper that calls the Gemini API mid-execution to have an LLM rewrite.

Incident 2025Read →
PA
Confirmed

Forest Blizzard (APT28/Fancy Bear) Uses GPT-4 for Satellite Comms and Radar Tech Reconnaissance

Russian GRU-linked Forest Blizzard (APT28/Fancy Bear) used OpenAI's GPT-4-family LLM services to research satellite communication protocols and radar.

Incident 2024Read →
PA
Confirmed

FTC Pretexting Sweep Against Telephone Record Sellers (2006-2008)

Between 2006 and 2008 the FTC sued 16 data-broker and private-investigation defendants who pretexted telecom carriers.

Incident 2006Read →
PA
Confirmed

FTC Task-Scam / Gamified Job-Scam Data Spotlight (December 2024)

FTC's December 2024 Data Spotlight quantified an explosion in "task scams," gamified job-offer frauds launched via unsolicited text/WhatsApp messages.

Incident 2024Read →
PA
Confirmed

Federal Pretexting Prosecutions Post-2006: Bunch and Anderson Charged Under New Anti-Pretexting Statute (2008)

In the first-ever prosecutions under the federal anti-pretexting statute Congress passed after the 2006 HP boardroom spying scandal.

Incident 2008Read →
PA
Confirmed

DOJ files record $225.3M civil forfeiture against USDT laundered from pig-butchering crypto scams (2025)

In June 2025 the DOJ filed a civil forfeiture complaint against more than $225.3M in Tether (USDT) traced to a global pig-butchering money-laundering.

Incident 2025Read →
PA
Confirmed

Dominican Republic "Grandparent Scam" - Attorney/Police Impersonation Ring (D.N.J. Indictment)

A Dominican Republic call-center network ran a multi-role "grandparent"/"family-in-need-of-bail" scam: openers posed as a distressed grandchild.

Incident 2019Read →
PA
Confirmed

Doorstep Dispensaree: Unsecured Patient Records Found in a Pharmacy's Back Yard Trigger the ICO's First GDPR Fine (2019)

An unrelated MHRA search warrant found care-home patient prescription and NHS records rotting in unlocked crates and bin bags at a London pharmacy.

Incident 2018Read →
PA
Confirmed

Citizens Disability SSDI Impersonation/Robocall Scheme

DOJ/FTC alleged that Citizens Disability and subsidiary CD Media made 109 million-plus illegal telemarketing calls.

Incident 2019Read →
PA
Confirmed

Clorox / Cognizant Help-Desk Pretexting Breach

A caller posing as two different Clorox employees talked Cognizant's outsourced IT help desk into resetting their passwords and MFA (including the SMS-MFA.

Incident 2023Read →
PA
Confirmed

CRA/RCMP Tax-Scam Vishing Network - Project OCTAVIA (2018-2020)

A long-running, India-based network of call centres impersonated the Canada Revenue Agency and RCMP in mass vishing calls that threatened tens.

Incident 2014Read →
PA
Confirmed

DOJ/IRS-CI Unseal $65M "Mistaken Refund" Elder-Fraud Indictments Against 28-Member Chinese Money-Laundering Ring

DOJ/IRS-CI unsealed four indictments charging 28 members of a Chinese organized-crime money-laundering ring tied to India-based "mistaken refund".

Incident 2025Read →
PA
Confirmed

American United Mortgage Company Dumpster Diving / Improper Disposal Case (FTC v. American United Mortgage, 2007-2008)

The FTC's first-ever case under the FACTA Disposal Rule: a Northbrook, Illinois mortgage lender repeatedly dumped intact customer credit reports.

Incident 2006Read →

Government and Utility Impersonation

The PG and E utility shutoff barcode payment scam, the Southern California Edison disconnection threat scam, the Phantom Hacker scheme impersonating Bank of America in Chicago, and the FTC pretexting sweep against telephone record sellers all used a fake official notice or agency call to pressure a quick payment or handover of information.

Elder Fraud and Grandparent Scams

The Roger Roger Costa Rica sweepstakes call center bilked hundreds of elderly victims out of more than four million dollars, a New Jersey scheme targeted elderly widows and widowers over life-insurance beneficiary claims, a Dominican Republic ring ran an attorney and police impersonation grandparent scam, and DOJ and IRS-CI unsealed a 65 million dollar mistaken-refund elder-fraud indictment against a 28-member money-laundering ring.

Corporate and Help-Desk Pretexting

Kevin Mitnick posed as Novell tech support to steal NetWare source code, the Hewlett-Packard boardroom spying scandal used pretexting to obtain directors phone records, the Clorox and Cognizant help-desk breach relied on a fabricated identity to reset credentials, and the iSpoof caller-ID spoofing-as-a-service platform sold the fake caller identities that made these pretexts believable.

AI-Enabled Pretexting and Deepfake Impersonation

The Susie Wiles AI voice impersonation used a hacked contact list, a Singapore businessman lost nearly five million dollars to a deepfake Zoom call impersonating Prime Minister Lawrence Wong, a single operator weaponized Claude Code and GPT-4.1 to breach nine Mexican government agencies, and Forest Blizzard used GPT-4 for satellite and radar reconnaissance.

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Techniques

How these attacks are carried out