Case Library / Phishing / FTC QR code scam alert (2023) and the Texas parking meter stickers
PhishingQuishing (QR Code Phishing) Corroborated research/advisory

FTC QR code scam alert (2023) and the Texas parking meter stickers

The FTC warned in 2023 about fake QR codes on parking meters and in texts. What it said, the Texas meter stickers behind it, and how to check a code safely.

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Social Engineering Examples·13 sources

The FTC put out a short warning about QR codes on 6 December 2023, and it boiled down to two tricks. One: crooks slap their own sticker over the real code on a parking meter. Two: a code lands in your texts or inbox along with some drama, say a parcel that couldn't be delivered or an account that's been locked. Either way, a scan can drop you on a fake site that eats whatever you type in, or on malware. Status: Government advisory; nobody has published loss figures.

Key takeaways

  • Nobody can eyeball a QR code. The web address that pops up after scanning is your only look at where it goes.
  • Texas had already seen fake stickers on parking pay stations two years earlier.
  • The FBI got there first, warning about tampered codes back in 2021.
  • No count of victims or money lost goes with any of these warnings. Don't assume one.

The two tricks

Sticker on a meter Code by text or email
Where you see it Parking meters, signs, anything public Your inbox or messages
The pitch Pay for parking here Parcel stuck, odd sign-in on your account, update your card
Why people fall for it It's on official kit, so it must be fine The link is a picture, which some filters can't read
Where you end up A fake payment page A fake login, or malware

Alvaro Puig, a consumer education specialist, wrote it. Three tips and a couple of paragraphs, that's it. No numbers, no named incidents. The bit to remember: "If you see a QR code in an unexpected place, inspect the URL before you open it."

Tip: camera picked up the code? Pause and read the address first. Misspelled brand, odd ending like .xyz, or a bit.ly-style shortener means close it.

The Texas parking meters

Over the 2021 holidays and into January 2022, parking staff in three Texas cities kept finding fake stickers on pay stations. Scanning one sent drivers to a bogus payment page.

City Pay stations with fake stickers
San Antonio Over 100
Austin 29, out of roughly 900
Houston 5

Did anyone actually pay? Ars Technica couldn't say. Nobody knew. The same move turned up later on UK council car parks and meters in Orlando.

Who warned when

Date Warning
19 October 2021 FBI's Portland office: watch for fake codes stuck over real ones
4 November 2021 FBI IC3 announcement on QR codes used to take payments
20 December 2021 San Antonio police tell drivers
18 January 2022 FBI IC3 alert on tampered QR codes
6 December 2023 FTC consumer alert

The FBI mentioned victims, some of whom lost money, but never gave a number. You'll see other figures floating around in the press, like how many Americans scan QR codes or how many bad samples a vendor caught. None of those are losses.

How to stay safe

  • Look at the address your phone shows, every time.
  • Skip codes that turn up in random texts or emails. Head to the company's own app or site instead.
  • Run a thumb over meter codes. If there's a sticker sitting on another sticker, don't bother scanning.
  • Keep the phone patched, and turn on two-factor login for email and banking at least.
  • Spotted one? ReportFraud.ftc.gov takes reports.

See also quishing and quishing vs phishing.

Common questions

What did the FTC say about QR codes?

Fake codes on parking meters, and codes that show up in texts or emails. The FTC said either kind can send you to a fake site or load malware.

Is there a way to check a QR code before using it?

Read the address your phone shows before opening it. Be suspicious of codes stuck over other codes, or ones you weren't expecting.

How much money have Americans lost to QR scams?

Nobody has said. The FTC gave no figure, and the FBI said only that some victims lost money.

Where were the fake parking QR codes in Texas?

San Antonio (over 100 pay stations), Austin (29) and Houston (5), around the end of 2021.

Sources
  • Scammers hide harmful links in QR codes to steal your information. FTC Consumer Advice (primary). The originating FTC alert, published December 6, 2023, authored by Alvaro Puig. Short advisory guidance: it names the parking-meter overlay and the delivery, account-problem and suspicious-activity pretexts, states that a spoofed site can steal what the victim enters and that a QR code can install malware, and gives three protective tips. It contains no data, no named incident, no loss figure and no causal analysis, and it does not mention payment fraud, payment card details or identity theft, which appear only as a site topic tag. Re-fetched 2026-09-02; no revision notice.
  • Oregon FBI Tech Tuesday: Building a Digital Defense Against QR Code Scams. FBI Portland (primary). October 19, 2021. The earliest FBI QR-code guidance cited here, and it already carries the physical overlay tactic: "Some scammers are physically pasting bogus codes over legitimate ones." Also the original of the September 2023 El Paso reissue, and it reads "The FBI is starting to get reports of people who are falling victim to QR code scams, including some who are losing money." Fetched 2026-09-02.
  • The FBI Warns of Fraudulent Schemes Leveraging Cryptocurrency ATMs and QR Codes to Facilitate Payment. FBI / Internet Crime Complaint Center (IC3) (primary). Alert PSA211104, November 4, 2021. An IC3 QR-code announcement predating the January 2022 one, covering QR codes used to route payments to scammers rather than the overlay tactic. Fetched 2026-09-02.
  • Cybercriminals Tampering with QR Codes to Steal Victim Funds. FBI / Internet Crime Complaint Center (IC3) (primary). Alert Number I-011822-PSA, published January 18, 2022; the FBI's first agency-wide IC3 announcement dedicated to QR-code tampering, preceded by field-office guidance in October 2021 and by an IC3 announcement on fraudulent QR-code payments in November 2021. It is the source of the payment and account-theft framing in this file: cybercriminals "directing QR code scans to malicious sites to steal victim data, embedding malware to gain access to the victim's device, and redirecting payment for cybercriminal use." Re-fetched 2026-09-02 and confirmed it does not name specific cities.
  • Scammers put fake QR codes on parking meters to intercept parkers' payments. Ars Technica (secondary). Published January 12, 2022, by Jon Brodkin; the source for the Texas parking-meter incidents of December 2021 and January 2022, the passportlab.xyz fake payment domain, and the per-city sticker counts. It attributes the discovery to parking enforcement officers, with San Antonio police issuing the public warning on December 20 and city transportation officials acting in Austin and Houston, and it reports that it is not clear how many people, if any, were tricked into paying the fraudsters. Re-fetched 2026-09-02.
  • FBI Tech Tuesday: Building a Digital Defense Against QR Code Scams. FBI (primary). FBI El Paso, September 19, 2023. A near-verbatim reissue of the FBI Portland Tech Tuesday of October 19, 2021, down to the cryptocurrency paragraph and the protective tips, with a gift-card paragraph added. Its line "In 2022, the FBI started receiving reports of people who were falling victim to QR code scams, including some who lost money" is a tense edit of the 2021 original and is not evidence of when reports began. Re-fetched 2026-09-02.
  • QR Codes Can Hide Risky Links, F.T.C. Warns. The New York Times (secondary). Re-fetched 2026-09-02, paywalled beyond the preview; the preview confirms the December 10, 2023 publication and the attribution to Alvaro Puig's FTC blog post.
  • QR codes may be a gateway to identity theft, FTC warns. CNBC (secondary). Greg Iacurci, December 7, 2023. Source of the eMarketer QR-usage figures. CNBC presents both as a projection, not a measured count: "About 94 million U.S. consumers will use smartphone QR scanners this year, according to a projection by eMarketer. That number that will grow to 102.6 million by 2026, it said." Re-fetched 2026-09-02.
  • The growing abuse of QR codes in malware and payment scams prompts FTC warning. Ars Technica (secondary). Dan Goodin, December 12, 2023. Opens "The US Federal Trade Commission has become the latest organization to warn against the growing use of QR codes in scams," which is why this file makes no primacy claim for the FTC. States the warning "came almost two years after the FBI issued a similar advisory," a similar advisory rather than the first one. Also the source for the image-embedded-QR evasion of text-based anti-phishing filters. Re-fetched 2026-09-02.
  • QR codes can be phishing scams in disguise, warns the FTC. The Verge (secondary). Wes Davis, December 10, 2023. Source of the Trellix figure, relayed from the New York Times: over "60,000 samples of QR code attacks" in Q3 2023. That is vendor telemetry about samples, not incidents, victims or losses. Re-fetched 2026-09-02.
  • Got a barcode from your utility company to make a payment? That's a scam. FTC Consumer Advice (primary). Gema de las Heras, August 13, 2024. Later FTC guidance extending the QR and barcode warning to utility-impersonation payment demands. Fetched 2026-09-02.
  • Scam alert: QR code on an unexpected package. FTC Consumer Advice (primary). Alvaro Puig, January 23, 2025. Extends FTC QR guidance to unsolicited packages carrying a QR code, a brushing-scam variant the 2023 alert does not cover. Fetched 2026-09-02.
  • Unsolicited Packages Containing QR Codes Used to Initiate Fraud Schemes. FBI / Internet Crime Complaint Center (IC3) (primary). Alert I-073125-PSA, July 31, 2025. The FBI's counterpart to the FTC's 2025 package alert, and the current state of IC3 QR guidance. Fetched 2026-09-02.
Cite this case

Social Engineering Examples. “FTC QR code scam alert (2023) and the Texas parking meter stickers”. Accessed 3 November 2026. https://socialengineeringexamples.com/ftc-qr-code-scam-consumer-alert-2023

Attack Chain & Defense
1Reconnaissance and target selection
What happened

Consistent with FTC and FBI guidance, scammers typically select high-footfall public payment infrastructure such as on-street parking meters, or draw on commonly effective phishing pretexts (failed package delivery, locked account, suspicious sign-in) that work at mass scale over email and SMS, rather than researching any specific individual victim.

The control that would have stopped it

Public payment infrastructure and mass-phishing pretexts are inherently hard to hide from would-be scammers; the practical control is hardening the payment and notification channel itself (for example, cities posting official payment-app information at the point of use) rather than trying to prevent this kind of reconnaissance.

2Infrastructure setup
What happened

Before deployment, scammers likely register look-alike or throwaway domains, such as the fake "passportlab.xyz" payment site documented in the Texas parking-meter incidents of December 2021 and January 2022, and build spoofed login or payment pages designed to mimic the legitimate service.

The control that would have stopped it

Domain-monitoring and takedown services, plus browser and OS phishing-domain blocklists, can flag newly registered look-alike domains quickly, and organizations running public payment systems can proactively register close domain variants themselves.

3Stage 3
What happened

Code fabrication, as described in the agencies' guidance rather than reconstructed from a specific case: scammers print physical QR-code stickers styled to pass a casual glance as official signage, or embed a malicious QR code as an image inside a phishing email or text so the destination URL is hidden from automated, text-based link scanners, a technique Ars Technica's Dec 2023 reporting specifically flagged as evading anti-phishing filters.

The control that would have stopped it

Email and SMS security gateways that decode embedded QR-code images and check the extracted URL against reputation and phishing-domain lists close the specific evasion gap Ars Technica described, treating the image-based link the same way a text-based one would be treated.

4Distribution and placement
What happened

in the Texas incidents the sticker was physically affixed over the legitimate QR code on a parking pay station; in the email and text vector the FTC describes, the message is sent at mass scale using a fabricated urgent pretext designed to discourage careful inspection before scanning.

The control that would have stopped it

Routine visual inspection of public payment signage by staff, as San Antonio, Austin, and Houston parking authorities did once alerted, can catch physical tampering, and awareness training that treats any unsolicited QR code in email or text as inherently suspicious addresses the digital distribution channel.

5Stage 5
What happened

Victim scan and redirect, per the FTC's and FBI's description of the mechanism: the victim scans the code with a phone camera or QR app, which opens the encoded URL, taking the victim to a spoofed site or triggering a malware download. Whether any specific person reached the fake passportlab.xyz page was never established.

The control that would have stopped it

QR-scanning apps and phone camera software that display a full URL preview before opening it, paired with a user habit of actually checking that preview, directly interrupts this stage before the malicious page or file ever loads.

6Stage 6
What happened

Credential or payment harvesting, the intended outcome in both agencies' guidance but not documented as completed anywhere in this case: the guidance describes a victim entering login credentials or personal information on the spoofed page, or a device compromised by malware installed during the redirect. Ars Technica, the only source that looked for victims in the Texas incidents, reported that it is not clear how many people, if any, were tricked into paying.

The control that would have stopped it

Multi-factor authentication and unique per-site passwords limit the damage of a harvested credential, and up-to-date phone operating systems and mobile security software reduce the odds a malware payload executes successfully.

7Stage 7
What happened

Monetization and follow-on fraud, inferred from the guidance rather than observed: the FBI's January 2022 IC3 announcement describes cybercriminals redirecting payment and using stolen login and financial information to withdraw funds from victim accounts, which is where the payment-fraud and identity-theft objectives in this file come from. The FTC alert mentions none of that. No monetization was documented in the Texas incidents or in either agency's guidance.

The control that would have stopped it

Card issuers' fraud-monitoring and dispute or chargeback processes, plus prompt victim reporting to the FTC (reportfraud.ftc.gov) and FBI IC3 (ic3.gov), are the main backstops once credentials or payment data have already been captured.

Quick Facts
Victim
US consumers generally
Location
United States
(nationwide alert; parking-meter QR sticker scams reported in multiple US cities, including San Antonio, Austin, and Houston, TX)
Date
2023-12-06
Impact
No dollar-loss figure and no victim count exist for this case, and none should be added.
BasisunquantifiedNo loss total exists and the case says none should be added; only sticker counts are measured
Neither the FTC alert nor any cited FBI advisory publishes a total, and the only source that examined the Texas parking-meter incidents for victims reported that it is not clear how many people, if any, were tricked into paying the fraudsters (Ars Technica, January 12, 2022). A recurring FBI field-office awareness item, published by the Portland office on October 19, 2021 and reissued almost verbatim by the El Paso office on September 19, 2023, states the FBI was receiving reports of QR code scam victims including some who lost money, but gives no count; the reissue's "In 2022" is a tense edit of the 2021 original's "is starting to get reports", not a finding about when reports began. The only measured quantities anywhere in the case are stickered pay stations: more than 100 in San Antonio, 29 of roughly 900 in Austin, five in Houston (measured counts reported by city officials, via Ars Technica, January 12, 2022). Two third-party figures circulate in the coverage and neither is a loss: eMarketer projected 94 million US smartphone QR-scanner users in 2023 rising to 102.6 million by 2026 (projection, via CNBC, December 7, 2023), and Trellix reported over 60,000 QR-code attack samples in Q3 2023 (vendor telemetry about samples, not incidents or victims, via The Verge and the New York Times, December 2023).
Status
Corroborated research/advisory
Case Type
Research / Advisory
Sector
Consumer / General Public, Government & Public Sector
Threat Actor
unknown
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