The FTC warned in 2023 about fake QR codes on parking meters and in texts. What it said, the Texas meter stickers behind it, and how to check a code safely.
Social Engineering Examples·13 sources
The FTC put out a short warning about QR codes on 6 December 2023, and it boiled down to two tricks. One: crooks slap their own sticker over the real code on a parking meter. Two: a code lands in your texts or inbox along with some drama, say a parcel that couldn't be delivered or an account that's been locked. Either way, a scan can drop you on a fake site that eats whatever you type in, or on malware. Status: Government advisory; nobody has published loss figures.
| Sticker on a meter | Code by text or email | |
|---|---|---|
| Where you see it | Parking meters, signs, anything public | Your inbox or messages |
| The pitch | Pay for parking here | Parcel stuck, odd sign-in on your account, update your card |
| Why people fall for it | It's on official kit, so it must be fine | The link is a picture, which some filters can't read |
| Where you end up | A fake payment page | A fake login, or malware |
Alvaro Puig, a consumer education specialist, wrote it. Three tips and a couple of paragraphs, that's it. No numbers, no named incidents. The bit to remember: "If you see a QR code in an unexpected place, inspect the URL before you open it."
Tip: camera picked up the code? Pause and read the address first. Misspelled brand, odd ending like .xyz, or a bit.ly-style shortener means close it.
Over the 2021 holidays and into January 2022, parking staff in three Texas cities kept finding fake stickers on pay stations. Scanning one sent drivers to a bogus payment page.
| City | Pay stations with fake stickers |
|---|---|
| San Antonio | Over 100 |
| Austin | 29, out of roughly 900 |
| Houston | 5 |
Did anyone actually pay? Ars Technica couldn't say. Nobody knew. The same move turned up later on UK council car parks and meters in Orlando.
| Date | Warning |
|---|---|
| 19 October 2021 | FBI's Portland office: watch for fake codes stuck over real ones |
| 4 November 2021 | FBI IC3 announcement on QR codes used to take payments |
| 20 December 2021 | San Antonio police tell drivers |
| 18 January 2022 | FBI IC3 alert on tampered QR codes |
| 6 December 2023 | FTC consumer alert |
The FBI mentioned victims, some of whom lost money, but never gave a number. You'll see other figures floating around in the press, like how many Americans scan QR codes or how many bad samples a vendor caught. None of those are losses.
See also quishing and quishing vs phishing.
Fake codes on parking meters, and codes that show up in texts or emails. The FTC said either kind can send you to a fake site or load malware.
Read the address your phone shows before opening it. Be suspicious of codes stuck over other codes, or ones you weren't expecting.
Nobody has said. The FTC gave no figure, and the FBI said only that some victims lost money.
San Antonio (over 100 pay stations), Austin (29) and Houston (5), around the end of 2021.
Social Engineering Examples. “FTC QR code scam alert (2023) and the Texas parking meter stickers”. Accessed 3 November 2026. https://socialengineeringexamples.com/ftc-qr-code-scam-consumer-alert-2023
Consistent with FTC and FBI guidance, scammers typically select high-footfall public payment infrastructure such as on-street parking meters, or draw on commonly effective phishing pretexts (failed package delivery, locked account, suspicious sign-in) that work at mass scale over email and SMS, rather than researching any specific individual victim.
Public payment infrastructure and mass-phishing pretexts are inherently hard to hide from would-be scammers; the practical control is hardening the payment and notification channel itself (for example, cities posting official payment-app information at the point of use) rather than trying to prevent this kind of reconnaissance.
Before deployment, scammers likely register look-alike or throwaway domains, such as the fake "passportlab.xyz" payment site documented in the Texas parking-meter incidents of December 2021 and January 2022, and build spoofed login or payment pages designed to mimic the legitimate service.
Domain-monitoring and takedown services, plus browser and OS phishing-domain blocklists, can flag newly registered look-alike domains quickly, and organizations running public payment systems can proactively register close domain variants themselves.
Code fabrication, as described in the agencies' guidance rather than reconstructed from a specific case: scammers print physical QR-code stickers styled to pass a casual glance as official signage, or embed a malicious QR code as an image inside a phishing email or text so the destination URL is hidden from automated, text-based link scanners, a technique Ars Technica's Dec 2023 reporting specifically flagged as evading anti-phishing filters.
Email and SMS security gateways that decode embedded QR-code images and check the extracted URL against reputation and phishing-domain lists close the specific evasion gap Ars Technica described, treating the image-based link the same way a text-based one would be treated.
in the Texas incidents the sticker was physically affixed over the legitimate QR code on a parking pay station; in the email and text vector the FTC describes, the message is sent at mass scale using a fabricated urgent pretext designed to discourage careful inspection before scanning.
Routine visual inspection of public payment signage by staff, as San Antonio, Austin, and Houston parking authorities did once alerted, can catch physical tampering, and awareness training that treats any unsolicited QR code in email or text as inherently suspicious addresses the digital distribution channel.
Victim scan and redirect, per the FTC's and FBI's description of the mechanism: the victim scans the code with a phone camera or QR app, which opens the encoded URL, taking the victim to a spoofed site or triggering a malware download. Whether any specific person reached the fake passportlab.xyz page was never established.
QR-scanning apps and phone camera software that display a full URL preview before opening it, paired with a user habit of actually checking that preview, directly interrupts this stage before the malicious page or file ever loads.
Credential or payment harvesting, the intended outcome in both agencies' guidance but not documented as completed anywhere in this case: the guidance describes a victim entering login credentials or personal information on the spoofed page, or a device compromised by malware installed during the redirect. Ars Technica, the only source that looked for victims in the Texas incidents, reported that it is not clear how many people, if any, were tricked into paying.
Multi-factor authentication and unique per-site passwords limit the damage of a harvested credential, and up-to-date phone operating systems and mobile security software reduce the odds a malware payload executes successfully.
Monetization and follow-on fraud, inferred from the guidance rather than observed: the FBI's January 2022 IC3 announcement describes cybercriminals redirecting payment and using stolen login and financial information to withdraw funds from victim accounts, which is where the payment-fraud and identity-theft objectives in this file come from. The FTC alert mentions none of that. No monetization was documented in the Texas incidents or in either agency's guidance.
Card issuers' fraud-monitoring and dispute or chargeback processes, plus prompt victim reporting to the FTC (reportfraud.ftc.gov) and FBI IC3 (ic3.gov), are the main backstops once credentials or payment data have already been captured.
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