In March 2022, LAPSUS$ (DEV-0537) leaked an archive it said held 37GB of Microsoft source code. Microsoft only confirmed that one account was compromised, with limited access and no customer code or data involved. It has never put a figure on the loss. A documented incident.
Social Engineering Examples·10 sources
On this page: Timeline · Confirmed vs claimed · The playbook and its controls · Three corrections · Common questions
LAPSUS$ told the world first. Over the weekend of March 19 to 21, 2022, the group posted screenshots of what it said were Microsoft's internal source-code repositories. Then, on the night of March 21, it put up a torrent for a 9GB compressed archive. According to LAPSUS$, that held 37GB of partial source code for more than 250 projects.
Microsoft confirmed it on March 22, in a short passage on its security blog, tucked inside a much longer profile of the group it called DEV-0537. Its team was already looking into the account based on threat intelligence. The group's public bragging, Microsoft said, let it step in and interrupt the actor "mid-operation, limiting broader impact."
| Date | Event | Source |
|---|---|---|
| Mar. 19 to 21, 2022 | LAPSUS$ posts screenshots, then a torrent it says holds Microsoft source code. | BleepingComputer |
| Mar. 22, 2022 | Microsoft confirms one compromised account with limited access, and publishes its DEV-0537 profile. | Microsoft Security Blog |
| Mar. 24, 2022 | City of London Police announce seven arrests in the LAPSUS$ investigation, ages 16 to 21. All are released under investigation. | Reuters |
| Apr. 2023 | An update to Microsoft's blog post renames the group Strawberry Tempest. | Microsoft Security Blog |
| July 24, 2023 | The Cyber Safety Review Board dates its LAPSUS$ report, which comes out that August. It doesn't name any victim company. | CSRB report |
| Detail | What Microsoft said | Where the detail comes from |
|---|---|---|
| How many accounts | "A single account had been compromised" | Microsoft. Some outlets turned this into a single employee's account, which isn't what Microsoft said. |
| Level of access | "Limited access" | Microsoft |
| Customer impact | No customer code or data involved | Microsoft |
| 37GB, 250-plus projects | Nothing | LAPSUS$, passed on by BleepingComputer. The CSRB repeats the number without naming Microsoft |
| Bing, Bing Maps, Cortana | Nothing | BleepingComputer and TechCrunch |
| Azure DevOps server | Nothing | BleepingComputer |
| How the account was taken | Not disclosed | No public source |
| Dollar loss | Never put a number on it | Microsoft said viewing its source code "does not lead to elevation of risk" |
Since Microsoft never disclosed how it was hit, the useful record is what the group did to many victims. The table runs in attack order, and each control is credited to whoever recommends it.
| Stage | What the group did | Control that answers it |
|---|---|---|
| Getting credentials | Bought logins and session tokens, ran the Redline password stealer, searched public code for secrets, and paid insiders for credentials and multi-factor authentication (MFA) approvals | Watch for leaked staff credentials and rotate them fast. Make bribery offers easy to report (SEE analysis) |
| Beating the second factor | SIM swaps against SMS and voice codes. Repeated push prompts, sometimes "late at night, or during inconvenient times," per the CSRB. See MFA fatigue | Drop SMS and voice MFA for FIDO2 phishing-resistant MFA (CSRB). Use number matching rather than simple push (Microsoft, CSRB) |
| Help-desk calls | Called help desks to get privileged accounts reset, answering recovery questions like "mother's maiden name" | Review help-desk reset policies for privileged users and executives (Microsoft). See help-desk and MFA manipulation |
| Escalation | Mapped users with AD Explorer and went through Slack, Teams, Jira and Confluence for more credentials | Limit directory enumeration, and patch on-premises collaboration servers (SEE analysis) |
| Exfiltration | Moved data out through NordVPN exit points near the victim | Flag consumer VPN egress and unusually big transfers (SEE analysis) |
| Disruption | Joined victims' incident-response calls and chats | Check every attendee on response channels by sight or voice (Microsoft) |
Then there's the insider angle, which is unusual. Microsoft describes the deal: for a fee, an accomplice would hand over credentials and approve the MFA prompt, or install remote-access software. The CSRB adds that the group offered up to USD 20,000 per week for SIM swaps at several telecom providers. That was an advertised offer. Nobody has shown it was actually paid.
Microsoft wrote "a single account." TechCrunch and others added the word employee. That's not a small change, because the group recruited outside contractors and suppliers too.
There's a claim going around that the government review flagged MFA prompts sent at 1am. The CSRB report doesn't give an hour. It only says some prompts came late at night or at inconvenient times.
The Board doesn't brush off number matching. Appendix B says CISA recommends it over simple push, because the extra step helps against MFA fatigue, though it can still be phished. And the help-desk advice people often credit to the Board actually comes from Microsoft. The CSRB report makes no help-desk recommendation.
LAPSUS$ was loud. It announced victims on its own Telegram channel and posted stolen code before companies had confirmed anything. All that noise is how the Microsoft breach became public, and by Microsoft's account it helped its team cut the intrusion short.
Arrests came within days. Later UK proceedings found that one member did the acts in attacks on Uber, Revolut and Rockstar Games, which the Uber 2022 breach case covers. None of those findings involved Microsoft. The CSRB review afterwards was the Board's first look at a purely criminal group with no state behind it.
You'll see the same moves in other cases here. The EA Slack breach of 2021 has the help-desk step. For the prompt flood in full, read the Uber case.
LAPSUS$ says so, and it published an archive it described as 37GB of source code for more than 250 projects. Microsoft confirmed a compromised account and acknowledged the group's public claims about source code, but that's where it stopped. What was taken, how much, which projects: none of it was confirmed. No customer code or data was involved, it said.
Microsoft hasn't said. It confirmed one compromised account and described the group's general methods instead: bought credentials, stolen session tokens, SIM swaps, repeated MFA prompts, paid insiders and help-desk calls. Any claim about the exact method used on Microsoft goes past the public record.
Both are Microsoft's names for LAPSUS$. DEV-0537 was the label in March 2022, when Microsoft published its profile of the group. In April 2023 Microsoft updated that post to say it now tracks the group as Strawberry Tempest.
No public charge covers the Microsoft intrusion. UK police arrested seven people in March 2022 and charged two teenagers that April, and a 2023 trial dealt with attacks on other companies. The Microsoft breach wasn't one of the acts a court ruled on.
Reviewed by the SEE Team. This case was written from Microsoft's disclosure, the CSRB report and the reports listed below, and checked against them before release. See how cases are sourced and reviewed and who runs this library.
Social Engineering Examples. “Microsoft LAPSUS$ Breach (2022): One Account, Limited Access, and a 37GB Claim”. Accessed 3 November 2026. https://socialengineeringexamples.com/microsoft-lapsus-dev-0537-intrusion-2022
Before calling anyone, the group studied the target's staff, teams, help-desk process and suppliers, according to Microsoft and the CSRB.
Assume they know your org chart. Build checks they can't pass with it.
Logins came from the Redline stealer, criminal forums, public code repos and paid insiders. Microsoft saw an ad offering money to staff who'd hand over credentials and approve the MFA prompt, or install AnyDesk. The CSRB adds paying insiders for "performing actions directly for the attacker using their internal company access."
Rotate leaked credentials fast, watch for info-stealers like Redline, and give staff an easy way to report bribe offers.
SIM swaps beat SMS and voice codes. The CSRB says the group advertised up to USD 20,000 per week for them at several telecom providers, though nobody has shown that was paid.
FIDO2 keys or passkeys instead of SMS and voice codes. Ask your carrier for a port lock.
In through VPNs, virtual desktops and identity providers. When push MFA blocked them, they kept sending prompts, often at awkward hours, until someone tapped approve.
Number matching or phishing-resistant MFA instead of plain push. Limit prompts per login, and treat late-night prompt bursts as a signal.
Help-desk social engineering against privileged accounts (used in some incidents): A native-English-sounding caller rang the help desk and asked for a privileged reset, with answers ready for questions like "mother's maiden name." In a few cases, per the CSRB, it ran the other way: they posed as the help desk over chat.
Real identity checks before any reset, privileged accounts first, as Microsoft recommends. A mother's maiden name proves nothing. Hold outsourced help desks to the same rule.
AD Explorer to find admins. Slack, Teams, Jira and Confluence for more passwords. Sometimes an unpatched Jira, GitLab or Confluence server.
Restrict directory tools, patch Jira, GitLab and Confluence, and watch chat tools for credential hunting.
Microsoft says one account, "limited access," no system named. BleepingComputer wrote "providing limited access to source code repositories" and said the code came from an Azure DevOps server.
Segment code repositories so one account can't reach much. This one is SEE's suggestion. The CSRB makes no recommendation on code repositories.
Out through NordVPN, using exits near the victim so location alerts stayed quiet.
Flag consumer VPN exits and big transfers, even when the IP looks local.
No ransomware and no ransom demand to Microsoft. Just screenshots, a torrent and an announcement on the group's Telegram channel.
Once the data's out, it's about confirming fast and being open, which Microsoft did. The real fixes were in stages 3 to 7.
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