Documented cases and incidents involving Clorox.
A caller posing as two different Clorox employees talked Cognizant's outsourced IT help desk into resetting their passwords and MFA (including the SMS-MFA phone number) with no identity checks at all, giving an intruder the foothold that paralyzed Clorox's network for weeks and is now the subject of a $380 million lawsuit against Cognizant.
Social Engineering Examples